CAREERS | Ground Zero

JOIN THE

Join Our Team at the Ultimate

Live Action Video Gaming Center in NC!

Are you ready to immerse yourself in the world of interactive gaming and lead our team to victory? We're on the hunt for enthusiastic staff members who are passionate about gaming and eager to be part of our exciting journey.

**We're Hiring!**

Do you love working with kids, making people smile, and throwing unforgettable parties? Ground Zero in **Burlington, NC** is looking for **Birthday Party Hosts** to join our fun, energetic team!

**Why Join Us?**

Starting Pay: **$8/hour + AMAZING tips!**

Flexible hours (5-20 hours/week) – perfect for students!

Fun and interactive work environment.

Opportunities for bonuses and career growth!

**What You’ll Do:**

Host epic birthday parties with energy and enthusiasm!

Lead group games, laser tag sessions, and other activities.

Interact with kids and families to create lasting memories.

Help with party setup, serve food and drinks, and ensure everything runs smoothly.

Clean up and reset the party space for the next celebration.

**Requirements:**

Must be **16+ years old**.

Weekend availability is a must (that’s when the parties happen!).

Outgoing, friendly, and GREAT with kids.

Team player who thrives in a fast-paced environment.

Join us in creating moments that families will cherish forever!

Ready to apply? Send us a message or visit us in person to get started! Don’t wait—this is the most FUN job you’ll ever have!

IS THIS YOU??

Available Nights and Weekends?
Fun, outgoing personality?
Hard worker?
Love people?
Smile on your face?
Love playing games?
Active?
Not shy?
Eager to learn new skills?

APPLY NOW!

**Key Responsibilities:**

- Dive into the action and be a driving force behind our team's success.
- Empower our team members with the guidance and support they need to deliver nothing short of epic service.
- Get ready to work the thrilling weekend shifts and some electrifying weeknights, with a flexible schedule that ensures you get your share of time off and the occasional day shift when the action heats up.

**What We're Looking For:**

- We need go-getters who are willing to embrace every opportunity, so if you're open to any and all hours, we want you!
- Reliability is key, as we're counting on you to keep the fun rolling smoothly.
- Since we cater to gamers of all ages, we require team members with squeaky clean records.
- Don't worry if you're not a gaming guru just yet; basic computer knowledge and a passion for gaming are all you need to get started on this epic adventure.

**Perks of the Job:**

- Unlock the potential for real career growth as we explore the exciting world of location opportunities together.
- Enjoy the thrill of a fast-paced, dynamic work environment where every day brings new challenges and victories.

- Free game play for you and your friends or family!

- TIPS! If your good!

**Join Us Today and Level Up Your Career!**

All Positions Are Nights + Weekends

Please Read Job Descriptions Before Applying

Current Positions

Available

Party Host

(Part Time)

**Location:** Burlington, North Carolina

**Starting Pay:** $8 per hour + GOOD Tips + Bonuses

**Must be age 16+ for this position

**Position Type:** Part-Time

**Hours:** 5-20 hours per week

Position Overview:

Are you energetic, outgoing, and love working with kids? Ground Zero is looking for shining personalities to join our Party Host team! As a Party Host, you’ll be the ultimate hype person—bringing the fun, energy, and excitement to every birthday celebration. You’ll help create unforgettable memories for kids and their guests, while managing all aspects of the party experience.

This is a weekend position—you must be available Fridays, Saturdays, and Sundays, as that’s when all the action happens!

⸻

What You’ll Do:

• Lead and Host Birthday Parties — Welcome guests, celebrate with the VIP, and keep the energy high throughout the event.

• Engage with Kids and Parents — Play games, guide activities, and ensure everyone has a great time.

• Party Setup & Teardown — Decorate, clean up, handle trash, and reset rooms for the next event.

• Think on Your Feet — Quickly adapt to changes and keep the party running smoothly.

• Be the Life of the Party — Your enthusiasm sets the tone for the entire experience!

⸻

What We’re Looking For:

• Outgoing personality with a love for kids

• High energy and a positive attitude

• Great multitasking and time management skills

• Willingness to learn and take initiative

• Ability to work on your feet in a fast-paced environment

• Comfortable with cleaning and general party room duties

• Must be available every Friday, Saturday, and Sunday

⸻

Perks & Benefits:

• Fun, upbeat work environment

• Flexible scheduling around school hours

• Great first job opportunity for high school or college students

• Employee perks and exclusive access to Ground Zero experiences

Location Manager

(Part Time)

**Location:** Burlington, North Carolina

**Starting Pay:** $15 per hour + Tips + Bonus

**Must be age 21+ for this position

**Position Type:** Part-Time

**Hours:** 25+ hours per week

**Overview:**
We are seeking an enthusiastic and knowledgeable individual to fill the role of Manager at our Burlington, North Carolina location. This part-time position offers a great opportunity for energetic managers with a passion for gaming and computer technology to join our team. The Manager will play a key role in overseeing store operations, providing exceptional customer service, and ensuring a positive shopping experience for our customers.

**Responsibilities:**

1. **Operational Management:**
- Oversee all aspects of store operations, including opening and closing procedures, cash handling, and inventory management.
- Ensure compliance with company policies and procedures, maintaining a safe and organized store environment.
- Adapt to changing priorities and workloads, demonstrating flexibility and problem-solving skills.

2. **Customer Service:**
- Provide excellent customer service by assisting customers with product inquiries, recommendations, and purchases.
- Create a welcoming and engaging environment for customers, addressing concerns or issues with professionalism and empathy.
- Utilize product knowledge and technical expertise to offer guidance and support to customers and team members.

3. **Team Leadership:**
- Lead and motivate a team of associates to achieve sales targets and deliver outstanding customer service.
- Provide training, guidance, and coaching to team members to support their professional development and success.
- Delegate tasks effectively, prioritize responsibilities, and ensure the efficient operation of the store.

4. **Technical Expertise:**
- Demonstrate proficiency in video games and computer technology, staying informed about industry trends, new releases, and product features.
- Assist customers with technical support, troubleshooting, and product demonstrations as needed.
- Share knowledge and insights with customers and team members, enhancing the overall shopping experience.

**Requirements:**

- Previous retail or customer service experience preferred.
- Strong knowledge and passion for video games and computer technology.
- Ability to lift and carry objects weighing 50+ pounds.
- Flexibility to work mostly nights and weekends, with some day shifts as needed.
- Adaptability to work in both fast-paced and slow-paced environments, maintaining productivity and professionalism.
- Excellent communication, interpersonal, and problem-solving skills.
- Basic computer skills and familiarity with point-of-sale systems.

**Working Conditions:**

- This position primarily requires working nights and weekends, with some day shifts as needed.
- The Manager may be exposed to varying temperatures and noise levels in the retail environment.
- The role involves standing, walking, and lifting heavy objects on a regular basis.

**Note:** The above job description outlines the general duties and qualifications for the Manager position. Responsibilities and requirements may vary based on specific store needs and business conditions. Management reserves the right to modify or update job duties as necessary.

Business Development Manager

(Part Time)

**Location:** Burlington, North Carolina (And Surounding Areas)

**Starting Pay:** $30,000-$80,000+ annually (based on commission structure and sales performance).

**Must be age 18+ for this position

**Position Type:** Part-Time

**Hours:** 10-30 hours per week

**Overview:**

Ground Zero is seeking a dynamic and driven Business Development Manager to join our team on a part-time basis. (10-30 hrs per week)

This role is perfect for a self-starter who thrives in an energetic environment and is passionate about building relationships that fuel business growth.

As a Business Development Manager, you’ll be the face of our tactical laser tag arena and virtual reality arcade—sourcing leads, creating partnerships, and helping craft memorable group experiences for parties, events, and corporate outings.

⸻

Key Responsibilities:

• Identify and pursue potential clients, partners, and corporate accounts through research, cold outreach, and in-person networking.

• Develop and execute a strategic sales plan that drives local engagement and revenue growth.

• Represent Ground Zero at industry events, trade shows, local chamber events, and community functions.

• Build and maintain strong client relationships, ensuring repeat business and referrals.

• Collaborate with internal teams to tailor custom packages for birthdays, team-building events, and special occasions.

• Track sales activities, leads, and results to ensure consistent progress toward sales goals.

• Stay informed on local market trends and competitor activity to identify new opportunities.

• Meet or exceed performance targets, earning commissions tied to success.

⸻

Qualifications:

• Proven success in outside sales, business development, or account management (1+ years preferred).

• Highly energetic, outgoing, and self-motivated with a proactive approach to generating leads.

• Excellent communication, networking, and negotiation skills.

• Strong organizational and time management capabilities.

• Creative thinker with a customer-first mindset.

• Familiarity with entertainment, events, or hospitality industries is a strong plus.

• Must be comfortable with flexible hours and some weekend availability for event outreach.

Assistant Manager

(Part-Time)

**Location:** Burlington, North Carolina

**Starting Pay:** $12 per hour + Tips + Bonus

**Must be age 18+ for this position

**Position Type:** Part-Time

**Hours:** 5-25 hours per week

**Overview:**
We are seeking energetic individuals with a passion for gaming and computers to fill the role of Assistant Manager at our Burlington, North Carolina location. This part-time position offers an exciting opportunity for managers in training to gain valuable experience in a dynamic retail environment. The ideal candidate will thrive in a fast-paced setting, be flexible with their schedule, and possess a strong understanding of video games and computer technology.

**Responsibilities:**

1. **Customer Service:**
- Provide exceptional customer service by assisting customers with inquiries, product recommendations, and purchases.
- Create a welcoming and engaging environment for customers, promoting a positive shopping experience.
- Resolve customer concerns or complaints in a timely and professional manner.

2. **Operations Management:**
- Assist in managing store operations, including opening and closing procedures, cash handling, and inventory management.
- Ensure compliance with company policies and procedures, maintaining a safe and organized store environment.
- Collaborate with the management team to develop and implement strategies to achieve sales targets and maximize profitability.

3. **Team Leadership:**
- Support the training and development of store associates, providing guidance on product knowledge, sales techniques, and customer service skills.
- Delegate tasks effectively and monitor performance to ensure productivity and efficiency.
- Foster a positive work culture by promoting teamwork, communication, and accountability among team members.

4. **Technical Expertise:**
- Utilize knowledge of video games and computer technology to assist customers with product selection, troubleshooting, and technical support.
- Stay informed about the latest trends and developments in gaming and computer technology, sharing insights with customers and team members.

**Requirements:**

- Previous retail or customer service experience preferred.
- Strong knowledge and passion for video games and computer technology.
- Ability to lift and carry objects weighing 50+ pounds.
- Flexibility to work evenings, weekends, and holidays as required.
- Comfortable working in a fast-paced environment and adapting to changing priorities.
- Excellent communication and interpersonal skills.
- Basic computer skills and familiarity with point-of-sale systems.

**Working Conditions:**

- This position primarily requires working nights and weekends.
- The role may involve working in both fast-paced and slow-paced environments, depending on customer traffic and store activity.

**Note:** The above job description outlines the general duties and qualifications for the Assistant Manager / Manager position. Responsibilities and requirements may vary based on specific store needs and business conditions. Management reserves the right to modify or update job duties as necessary.

Game Master

(Part Time)

**Location:** Burlington, North Carolina

**Starting Pay:** $10 per hour + Tips + Bonus

**Must be age 16+ for this position

**Position Type:** Part-Time

**Hours:** 5-20 hours per week

**Overview:**
We are currently seeking enthusiastic individuals to fill the position of Game Master at our Burlington, North Carolina location. As a Game Master, you will be responsible for overseeing gaming activities, providing assistance to players, and ensuring a positive and enjoyable gaming experience. This role is ideal for individuals with a passion for gaming, excellent communication skills, and the ability to thrive in a dynamic and interactive environment.

**Responsibilities:**

1. **Player Assistance:**
- Assist players with game setup, rules explanation, and troubleshooting during gameplay.
- Provide guidance and support to players to enhance their gaming experience and ensure fair play.
- Monitor player activity and enforce game rules and regulations.

2. **Customer Interaction:**
- Greet customers warmly and create a welcoming atmosphere in the gaming area.
- Answer customer inquiries, provide information about available games, and assist with reservations and bookings.
- Handle customer concerns or complaints promptly and professionally, striving to ensure customer satisfaction.

3. **Game Management:**
- Oversee gaming sessions, ensuring smooth operation and adherence to scheduled times.
- Maintain knowledge of various games and their rules to facilitate gameplay and assist players as needed.
- Monitor equipment functionality and report any issues to management for resolution.

4. **Safety and Security:**
- Ensure the safety and security of players and equipment within the gaming area.
- Enforce safety protocols and emergency procedures as necessary to maintain a safe gaming environment.
- Respond to incidents or emergencies quickly and effectively, providing assistance and support to players as required.

**Requirements:**

- Passion for gaming and familiarity with popular video games and gaming consoles.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, interactive environment.
- Strong customer service orientation with a focus on delivering exceptional experiences.
- Flexibility to work evenings, weekends, and holidays as required.
- Physical ability to stand for extended periods and lift gaming equipment weighing up to 25 pounds.
- Previous experience in customer service, gaming, or entertainment industry is preferred but not required.

**Working Conditions:**

- This position involves working in a gaming environment with varying noise levels and customer traffic.
- Game Masters may be required to stand for extended periods and lift gaming equipment during setup and maintenance tasks.
- Flexibility to work evenings, weekends, and holidays based on the operational needs of the gaming facility.

**Note:** The above job description outlines the general duties and qualifications for the Game Master position. Responsibilities and requirements may vary based on specific gaming facility needs and business conditions. Management reserves the right to modify or update job duties as necessary.

Cover_Art_of_Call_of_Duty,_Black_Ops_–_Zombies.png

**Calling all Future Zombies!

Join Ground Zero's Internship Program!**

Are you a thrill-seeker with a passion for all things spooky? Ground Zero wants YOU to become part of our spine-chilling team as a Zombie Actor Intern. Perfect for ages 14 and up, this electrifying opportunity could be your ticket to a paid position as a Game Master once you hit 16!

**Position Details:**

- **Title:** Zombie Actor Intern
- **Location:** Ground Zero
- **Schedule:** Part-time, as needed
- **Age Requirement:** 14+
- **Career Path:** Internship may lead to a paid Game Master position at Ground Zero upon reaching age 16

**Responsibilities:**

- Bring our apocalyptic world to life as a terrifying zombie actor during our heart-pounding events.
- Embrace your undead persona and thrill guests with your spine-chilling performances.
- Collaborate with our team to create unforgettable experiences for our guests.

**Perks and Benefits:**

- **Store Credits:** Interns will be compensated with store credits, redeemable for laser tag or VR experiences. Experience the adrenaline rush firsthand!
- **Path to Promotion:** Show off your skills and dedication, and you could rise through the ranks to become a paid Game Master once you turn 16.
- **Additional Opportunities:** Interns may also be called upon to assist with other events, including VR activities and more! Expand your horizons and dive into new adventures.

**Join the Undead Army Today!**

Are you ready to unleash your inner zombie and embark on an unforgettable journey with Ground Zero? Don't miss out on this spine-tingling opportunity! Apply now and join us as we bring the apocalypse to life!

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