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RULES OF ENGAGEMENT

In order to maintain a safe and welcoming environment for all patrons, Ground Zero has a "Zero" tolerance (Pun intended) for the following and any and all violations WILL result in immediate exile from the facility. All violators will be deemed guilty by the arena monitors and violations are as follows:

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PREPARE FORYOUR VISIT

In order to maintain a safe and welcoming environment for all patrons, Ground Zero has a "Zero" tolerance (Pun intended) for the following and any and all violations WILL result in immediate exile from the facility. All violators will be deemed guilty by the arena monitors and violations are as follows:

Ground Zero Tactical Laser Tag safety rules:

  • Obey all attendant instructions

  • No running, climbing or crawling

  • Absolutely NO moving or destroying props. Doing so WILL resuly in a minimum $150 fine and possible vandlism charges by local athorities. 

  • No Touching Other Players

  • No Spitting

  • No Food, Drinks, or Gum Allowed in Arena

  • Do Not Camp at Re-spawning Area

  • No Charging 

  • No physical contact or foul language

  • Keep both hands on the gun at all times

  • No blocking sensors

  • No Bullying any other players - this includes following other players while they are deactivated and waiting to tag them as soon as they are activated again. Also known as respawn camping

  • Experienced players should show good sportsmanship by not continuously targeting inexperienced players.

  • Keep both feet on the floor at all times

  • Closed toe shoes are to be worn at all times.  No sandals, high heels, flip flops, socks, bare feet, etc. NO EXCEPTIONS!

  • No wet shoes allowed in the Laser Tag Arena.

  • All electronics and personal items should be safely secured before entering the arena. 

  • No food, gum, or drinks allowed in the Laser Tag area. 

  • Any misconduct deemed inappropriate by the Laser Tag attendant will be cause for dismissal from the arena with no refunds. 

  • Pregnant women, those who suffer from asthma, are epileptic, suffer from seizures caused by fog or strobe lights, have vision, heart, neck or back problems, have high blood pressure, motion sickness, vertigo, are under the influence of alcohol or drugs, have had aneurysms or recent surgery or illness, equilibrium or ear problems, are diabetic or any health or physical condition that could be affected by this attraction should NOT PLAY LASER TAG.

•  All guests who play laser tag do so at their own risk and assume any and all risks of playing laser tag.

Before your session

Complete Liability Waiver Forms!

Every participant 18 years of age and older must fill out our online liability waiver form prior to the day of your party.

Every minor participant (17 and younger) must be included on parents' form (if participating) or have a separate form signed by parent or a legal guardian.

PLEASE HAVE GUEST FILL OUT WAIVER ONLINE PRIOR TO ARRIVAL.

⚠️ In order to make your experience the best it can be, there are a few things to consider... ⚠️

☑️ Birthday Parties - We ALWAYS party first and play second. Why? It allows time for guest to arrive and we start the session all at once. EVERY player MUST see the briefing video as per insurance requirements, so remember, late players will ruin you experience.

☑️ Player Count Maximums - We have set the player count for your booking. Trying to add or swap players will cause issues and ultimately lead to an undesirable experience at Ground Zero. There is a player count MAX for a reason! This allows for extra equipment to be available for exchanging out for electronic issues (and you know there is always issues with batteries or wifi connectivity) Although we may add players to your event for a fee, it may not always be the best idea.

☑️ Switching out during your play time - We play our sessions as an experience. We ARE NOT like bowling alley laser tag. it's NOT just shootem' up. If you insist on switching during play time, not only will there be a fee for "adding" players, but it WILL ruin the experience for the entire party. It WILL cut 10-15 min off your play time! ALL players will need to see briefing video per insurance regulations. So switching or adding will ruin the hype.

Late players, Additional players, and Switching - It NEVER works out, NEVER! Someone is always upset, disappointed, and unsatisfied.

ADD TO YOUR TIME, IF AVAILABLE ⌚️

 

When to arrive

15-30 min early for all events

All parties at Ground Zero will party first hour and play second.

Why do we do it like this?

Party guest love to arrive late. If you tell them a time the party starts, guest will arrive 15-20 min late every time. So we party first and this allows time for your guest to arrive and mingle before jumping right in and play. We always recommend telling guest 15-30 min prior to party.

How early can I set up?

In most cases you can arrive 30 min prior to your appointment time.

Parties sometimes are back to back so arrival prior to 30 min may not be allowed. If you need more time to set up, please see if there is an opportunity to do this prior to arrival.

Also keep in mind, there may be a party after yours, so prompt clean up and vacation right at the hour is appreciated so our staff has time for sanitation and prep for next event. Just like the party before yours did for you!

 

 

 

Where to go

Our Arena is located at:

2419 W. Webb Ave

Burlington, NC 27217

Located next door to Crazy Mexico behind Elon University

Check-in

To check-in your guest will need to have the liability waiver filled out online and payment will be confirmed. This process can take time. Please arrive early!

If you arrive LATE, your time will be affected,

not someone else's. Please arrive on time.

All parties will begin at scheduled time no matter what!

What to wear

Laser Tag:

Clothing: Dress to keep cool. 

DRESS ACCORDINLY

Tactical blackout gear is always recommended. This is a tactical game and tactical blackout gear makes it more exciting for everyone involved.

When in doubt, Black it out!

Footwear: ABSOLUTELY NO OPEN TOED SHOES!

Do NOT wear flip-flops OR CROCS!

NO SHOES, NO PLAY (PERIOD)

Headgear: Hats are not recommended as players will be wearing head bands, but players can turn hats backwards

Virtual Reality:

Clothing: Dress to keep cool. 

DRESS ACCORDINLY

Footwear: Socks required - shoes will come off

Headgear: Hats are not allowed as players will be wearing face mask

Rage Room:

Clothing: Dress to keep cool. 

DRESS ACCORDINLY

You will wear coveralls, gloves, helment, and face shields

Footwear: ABSOLUTELY NO OPEN TOED SHOES!

Do NOT wear flip-flops OR CROCS!

NO SHOES, NO PLAY (PERIOD)

Headgear: Hats are not recommended as players will be wearing helments

Gel-Blaster:

Clothing: Dress to be comfortable. 

DRESS ACCORDINLY - this is an outdoor event

Tactical blackout gear is always recommended. This is a tactical game and tactical blackout gear makes it more exciting for everyone involved.

When in doubt, Black it out!

Footwear: ABSOLUTELY NO OPEN TOED SHOES!

Do NOT wear flip-flops OR CROCS!

NO SHOES, NO PLAY (PERIOD)

Headgear: Hats are not recommended as players will be wearing face sheilds

WHAT TO BRING

Your positive attitude and a smile on your face!

YOUR WAIVER CONFIRMATION

We offer water, sports drinks, Adult Beverages, snacks, etc. for sale

If you check in on Facebook, you get a free water after playing!!!

PLEASE ARRIVE NO LESS THAN 15 MIN EARLY TO ENSURE FULL SESSION! PLEASE FILL OUT WAIVER ONLINE PRIOR TO ARRIVAL.

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