THE EVOLVING FEC EXPERIENCE

The term FEC (Family Entertainment Center) is somewhat unknown to those outside of the entertainment real estate industry. Within the industry, it is an enduring category that has evolved a great deal since its initial days as a birthday party mainstay of the suburbs.

While many of the core components of the FEC category remain stable, a new generation of the concept captures the growing experience-seeking consumer base, and caters to adult customers as well as children and families.

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While many of the core components of the FEC category remain stable, a new generation of the concept captures the growing experience-seeking consumer base, and caters to adult customers as well as children and families.

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Statistics has it that in the united states of America alone, there are about 50,369 licensed and registered family entertainment facilities including those who are into franchising responsible for employing about 121,067 employees and the industry rakes in a whooping sum of $10 billion annually with an annual growth rate projected at 3.1 percent. It is important to state that no establishment has a lion share of the available market in this industry.

In recent time, the industry has experienced revenue growth, despite many families being time-strapped. While the industry contended with mounting competition from alternative leisure activities, such as gym and fitness centers and cinemas, many operators generated industry revenue growth on the basis of convenience.

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Originally conceived as a local, more affordable alternative to the destination-based large theme park, FECs have evolved over the last four decades to answer the entertainment needs of various demographics, developing exciting new business models in the process, and stretching the bounds of the FEC term to its limits.

Today’s FECs include everything from upscale bowling and bocce eateries to retro-themed gathering spots designed to appeal to socially-motivated millennials. The category is broad enough to include industry forerunner Chuck E. Cheese to today’s FEC pillars like Dave & Buster’s, Pinstripes, or one-of-a-kind golf entertainment complex Topgolf. These are the motivation in what we do. Without backing, we will never achieve a status as high as these FEC's.

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THE MILLENNIAL INFLUENCE

Research has established that experiential-based consumer spending is on the rise, in large part due to millennials social-minded spending choices and love of all things interactive. In addition to being consumer trendsetters for the broader culture, millennials spend more time with their parents as peers than past generations, thereby influencing baby boomer consumer spending as well.

Adults, as the financial decision-makers, have always been the target consumers for leisure entertainment spending, even if the revenue was generated by the play preferences of their children. A recent study by market research firm Mintel found that millennial moms and dads spend more on family entertainment activities than their parents’ generation. The study also found that in 2013, 36% of millennials reported spending more on family entertainment than they had the year before.

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INSPIRED FOOD AND BEVERAGE

In the child-centric early days of FECs, food and beverage were mostly afterthoughts to the revenue-generating gameplay. Today, consumers regard dining out as an opportunity to indulge the senses and make social memories.

Punch Bowl Social, named a “Break Out Brand” of 2015 by Nation’s Restaurant News, is a prime example of the important place of dining within the FEC industry. Founder of the PBS concept Robert Thompson states that the company has cast its demographic net wide by placing the dining component front and center.

Pinstripes, along with other new iterations of the FEC model, features a wine cellar and craft beer and cocktail menu, ensuring the family fun concept translates to date night too.  The Pac-Man-themed Level 257 calls its fine dining the “epicenter” of its venue, with a house sommelier and a sushi chef on staff.

This is a area where Ground Zero fails. With limited square footage, we cannot move forward in this area. We are limited to convenience style products and our basic ABC.

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BEYOND THE ‘BURBS

The FEC industry has always been focused on accessibility for the consumer–multiple entertainment options under one roof, casual dining choices, and close-to-home locations have been core elements of the concept’s success.

Beginning in the 1970s as mainly suburban destinations, the new wave of adult-oriented FECs are also located in or near urban areas rather than just residential locations, or straddle the suburbs and the big city.

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THE BOTTOM LINE

According to research by White Hutchinson Leisure & Learning Group, who report extensively on the FEC industry, these recent iterations of the family entertainment center come with proven benefits, as adult-orientated centers “operate longer hours, attract more group business, and achieve much higher per capita expenditures, greater sales per square foot and higher EBITDAs.”

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Recent iterations of the family entertainment center…“operate longer hours, attract more group business, and achieve much higher per capita expenditures, greater sales per square foot and higher EBITDAs.”

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Some of the more adult-centric FECs also offer family-oriented entertainment options during the daytime hours and in the early evenings as secondary markets, making the category flexible enough to include multiple demographics within a single business day.

As established FEC models adapt in real time to keep pace with their customer base, new concepts draw new audiences entirely, broadening the category’s reach and answering the needs of a growing experience economy.